CallQ

Terms and Conditions

Last updated: October 11, 2026

Welcome to CallQ!

These terms and conditions outline the rules and regulations for the use of CallQ's Website and Platform, located at callq.com.

By accessing this website and utilizing our platform, we assume you accept these terms and conditions. Do not continue to use CallQ if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • "Service" refers to the CallQ WhatsApp Cloud API platform, including bulk messaging, AI flow automation, and broadcast features.
  • "User", "You", and "Your" refers to you, the person logging on to this website and compliant to the Company’s terms and conditions.
  • "The Company", "Ourselves", "We", "Our" and "Us", refers to CallQ.

2. Use of the Service

By using CallQ, you agree to strictly abide by the following rules regarding messaging and automation:

  • You must comply with Meta's WhatsApp Business Messaging Policy and WhatsApp Commerce Policy at all times.
  • You agree not to use the Service to send spam, unsolicited promotional messages, or abusive content.
  • You are responsible for obtaining explicit consent (opt-ins) from your contacts before sending them broadcasts or automated messages.
  • CallQ reserves the right to suspend or terminate accounts that violate WhatsApp policies or receive excessive spam reports from end-users.

3. Accounts and Subscriptions

  • When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms.
  • You are responsible for safeguarding the password and API keys that you use to access the Service.
  • Subscription fees for the Service are billed in advance on a recurring and periodic basis (Billing Cycle). At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or CallQ cancels it.

4. Limitation of Liability

In no event shall CallQ, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any restriction or ban placed on your WhatsApp Business number by Meta.

5. API Usage and Limits

We provide access to our platform via API. You agree not to abuse the API endpoints. We enforce rate limits to ensure stability for all users. If you exceed the rate limits associated with your subscription tier, your API access may be temporarily throttled or suspended.

6. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

7. Contact Us

If you have any questions about these Terms, please contact us at [email protected].